Return & Refund Policy

At Immuno 150, your satisfaction is important to us. We are committed to providing high-quality wellness products and a smooth shopping experience. Please review our Return & Refund Policy below before making a purchase.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, your item must:

Be unused and in its original condition.

Be returned in its original packaging with all included items.

Be accompanied by proof of purchase or your order number.

Items that have been opened, used, damaged by misuse, or returned without original packaging may not qualify for a refund.

Non-Returnable Items

For health, hygiene, and safety reasons, we cannot accept returns for:

Opened or used supplement bottles.

Products with broken safety seals.

Gift cards.

Clearance or final sale items.

Products damaged due to improper storage or handling after delivery.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the product and packaging so our support team can resolve the issue as quickly as possible.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.

Original shipping charges are non-refundable unless the return is the result of our error or a defective product.

Exchanges

We only replace items that are damaged, defective, or incorrectly shipped. If you need an exchange, please contact our customer support team for assistance.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving a damaged or incorrect product.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages without tracking.

Order Cancellations

Orders may be canceled only before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled and must follow our return process if eligible.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with your order, please contact our customer support team through the contact information provided on our website. We are always happy to help.